Privacy Policy
Learn about how Mutex AI collects, uses, and protects your personal information.
1. Information We Collect
We collect several types of information from and about users of our website and services, including:
- Personal Information: Name, email address, phone number, and other contact information you provide
- Account Information: Username, password, and other credentials used to access our services
- Usage Data: Information about how you use our website and services, including browsing patterns and preferences
- Device Information: IP address, browser type, operating system, and other technical information
- Cookies and Similar Technologies: As described in our Cookie Policy
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and managing your account
- Communicating with you about our services, updates, and support
- Personalizing your experience and delivering relevant content
- Analyzing usage patterns to improve our services
- Ensuring the security and integrity of our platform
- Complying with legal obligations
3. Data Sharing and Disclosure
We may share your information with:
- Service providers who assist in operating our website and services
- Analytics providers to help us understand how our services are used
- Law enforcement when required by law or to protect our rights
- Business partners with your consent
We do not sell your personal information to third parties.
4. Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When we no longer need your personal information, we will securely delete or anonymize it.
6. Your Rights Under CCPA/CPRA
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:
- Know what personal information we collect and how we use it
- Access your personal information
- Request deletion of your personal information
- Opt-out of the sale or sharing of your personal information
- Limit the use of your sensitive personal information
- Correct inaccurate personal information
- Know if we use automated decision-making
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Revised" date, and the updated version will be effective as soon as it is accessible.
Last Revised: May 2025
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at hello@mutexai.com